LG FH4G1BCS2 Direct Drive Freestanding Washing Machine 12kg 1400rpm White. Listing and template services provided by inkFrog. Q: How will I know when my order has been sent? Q: Once my order has been dispatched when will I receive it? Q: What do I do if I have not received my order?
Should your order not arrive within the estimated time please see'Once my order has been dispatched. Q: When will I receive it? One of the items is missing from my order. All items are despatched individually, in separate packaging.
Sometimes items that are ordered on the same day may arrive with you on different days. For International orders please refer to your local postal company for their standard procedure incase this differs to the UK. Q: Which countries do you deliver to. There is a charge per item on deliveries to any other country within the EU.
At the moment we are unable to deliver to an alternative address. Do you deliver on Bank Holidays? All items are sent individually. Utek Appliances is a trading name of LSJ Enterprises Uk Ltd, a registered company in England & Wales - Company No. 1028807 and VAT registration No.
Utek Appliances may be referred to with terms such as "We", "Us" or "Our" throughout this document. Customers or website/page visitors may be referred to with terms such as "You" or "Your" throughout this document. This allows us to document all correspondence and should be your first point of contact. Our customer Service team operates 5 days a week (Mon-Friday) from 9:30am - 5:30pm GMT. Our Terms & Conditions also apply to visitors of this website, viewing any of our website pages or product listings.Your information will be stored and used in an appropriate manner in accordance with the Data Protection Act 1998. Mobile Phones - EU/UK Territory Model Notice. All of our Mobile Phones are European Territory Models, factory unlocked and sealed. See section 10 for more information. Orders may be cancelled/rejected by us prior to dispatch in some circumstances (for example suspected fraud). Any orders placed by those under 18 years of age must be with the consent of a parent or carer with any subsequent information given by the child to be done so with the consent of a parent or carer. LSJ Enterprises UK LTD also requires the cardholder to be available in order to give information in cases where an individual under 18 years of age is placing an order. The Contract of Sale is only upheld providing the above-mentioned terms are upheld. Utek Appliances will endeavour to process all orders efficiently and effectively. Security, Authorisation and Fraud Prevention. Any ID we request will be held privately and securely, in line with data protection laws. Such information will be deleted and destroyed when possible after we have made our decision and no longer need the information. The specific types of ID we require would depend on the reason for the request and will be confirmed by a member of our staff at the time of the request. Placing an Order & Fulfilment. All sales with Utek Appliances will be initiated directly through our website or one of the 3. Party marketplaces we sell on.
Product images are for illustrative purposes only and may differ from the actual Product you receive. All products will have a clear and concise indication of stock availability, Utek Appliances reserve the right to alter this stock information at any point during the order process; Customers would be contacted should this have an effect upon their order. By placing an order with Utek Appliances you are signifying that you have read and agreed to the websites terms and conditions and have the capacity and authorisation to make the order. All orders placed will be subject to the current rate of UK VAT unless the following is applicable. Your order is being delivered outside of the EU Zone or where UK VAT is not applicable by law.
You have supplied us with a valid and verified VAT number during the order process and are having the item delivered within the EU Zone but outside of the UK. VAT Relief for Disabled people, Overseas British forces (BFPO Addresses). An order will not be dispatched until funds have been confirmed by us. If you would like to have your item delivered to an address that is not registered to the credit/debit card our security team will contact you.
In some cases we will require further information and identification to be provided by the customer (see section 1.3). Utek Appliances reserves the right to decline an order at any point during the order process. We do not hold any bank details or directly process any bank details ourselves.And the applicable conversation rate is required to be paid by the customer. This date will indicate when you should expect to receive your item. We reserve the right to cancel orders that do not meet our requirements for security and authorisation checks. "Calling card" in his/her mailbox. It also might occur that the Customer does not find a calling card in this case it is the Customer's responsibility to track his/her orders online with the provided tracking information upon the carrier's website, in order to view package status information and inform either the courier or Utek Appliances customer services of any issues as soon as possible. Hence, the Customer is also bound to the same time-frames. Beyond this time period, no claim will be accepted.
Should the parcel be declared as lost within the above-mentioned time, Utek Appliances will attend to filing a claim with the courier and may ask the Customer for additional information/documents if required. The courier gives the final response related to claims within a one to three-week period.The nature of the response can be one of two types: either the parcel is found and then sent back to the Customer by standard procedure, or the parcel is declared as lost by the carrier and Utek Appliances informs the Customer. In the event of loss, Utek Appliances will send the customer a Non-Receipt Declaration form , which will be used as part of the investigation process. This form will be a declaration of non-receipt and should further investigation or GPS data prove that the item has been delivered successfully to the correct location then this will be used as part of a legal case towards the recipient.
Please contact our customer service team to enquire further about this form in the event of any lost goods. Timeframes for completion and replacement will vary on a case-to-case basis.When the items are delivered to you, you may be asked to sign for the goods as acknowledgment of receipt. Should no concerns be mentioned, the parcel is considered as delivered in good condition and no subsequent claims or Utek Appliances will accept complaints. The Customer should check with the local authorities of their country of residence about the entry conditions for the ordered items. The Customer should inquire to local authorities on the legalities of importing or using the services and items ordered. Utek Appliances cannot be held liable if the Customer does not respect the legislation of the country in which the items will be introduced. Utek Appliances will ensure all documents that are required to be provided by Utek Appliances i. FCC Forms will be inclusive with applicable parcels as standard. You have the right to cancel this contract within 14 days without giving any reason. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. We will make the reimbursement without undue delay, and not later than (a) 14 days after the day we receive back from you any goods supplied, or (b) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods.
This would require product seals, packaging and contents to be intact. We do understand that box seals would need to be broken to assess the item however we would request that due care and attention is taken not to damage the package when the seals are removed. The extent to which a customer can handle the goods is the same as it would be if you were assessing them in a shop.
If you choose to return an item, please take care of it whilst it is in your possession. Please return your product; with the original packaging, accessories and manuals. The right to cancel does not exist for the following contracts. Contracts for the supply of goods that are made to the consumer's specifications or are clearly personalised. Contracts for the supply of goods which are liable to deteriorate or expire rapidly.
Any service used above and beyond the standard rate will not be covered under this policy. Proof of posting will be required. It is our responsibility to supply you with the goods that meet your consumer rights. This Policy does not affect your legal rights. 4.2 SERVICE PLANS AND LOANS.
Any cancellation period will be set out in your agreement with the subscription provider, as applicable or us. Should you wish to return an item, please follow one of the methods below. 4.4 Contact Our Customer Services Team.
Negligence by the Customer or any third party. Any alteration or repair carried out without the Manufacturers approval. This is because we aim to speed up the process. In all cases we will always do our best to deal with your issues as quickly as possible. These items may be destroyed.
4.7 Returning Goods to Utek Appliances after 14 Days (FAULTY). When you return your device, (if applicable) you'll need to ensure that it's unlocked and free of security software that might prevent us from being able to access it.
When returning goods to Utek Appliances you'll also need to supply. This must always be agreed prior to return. Any personal data upon the unit, removable or not.
Seals upon software have been broken. The device has non-standardized pin (unlock) code.This policy does not affect your statutory rights. 4.8 Returning Goods to Utek Appliances after 14 Days (NON-FAULTY). Should the customer disagree with this assessment then it may be possible to have an independent service centre assess your return. If in the unlikely event your goods develop a fault please contact your country's product support centre.
CONTACTING OUR CUSTOMER SERVICES TEAM. Our contact information is at the bottom of this page. In case of items missing/damaged in transit to Utek Appliances, it is the responsibility of the Sender/Customer to make all relevant enquiries and communication in order to request compensation for losses where necessary. Utek Appliances can not be held responsible for any items until they have been delivered and received by us.
Here at Utek Appliances we want to make your return process as quick and easy as possible. Please enquire about using Utek Appliances return services and we may be able to use the long established accounts we have with our postal carriers to help reduce the rate and cost of return.
Please note that this is not a free service but it may be a cheaper option for your return. Please contact our customer service team to discuss this in further detail. & our dedicated support team will aim to get back to you within 60 minutes.
We aim to make this process as easy as possible, simply drop us a a message through. Unopened in original packaging & unused. Complete with any accessories or free gifts that were offered with the order.
Product seal isn't broken. Ordering online has never been safer.
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This item can be shipped to all countries in Europe.